Help Centre Documentation

Activate the plugin and open Help Centre in the WordPress menu. The dashboard tells you the one thing to do next until there is nothing left to do.

Activating makes the two pages it needs:

• Help centre — holds [trasl_help_centre]: search, topics, the most-read articles and your FAQ;
• Contact support — holds [trasl_my_tickets]: the form, and where a customer reads and replies to a request. The links you email people point here.

If either already exists — a page of yours with the shortcode on it — that one is used rather than a second being made. Both are ordinary pages: rename them, move them into a menu, add anything else you like. If you would rather point at different pages, both are settings, under The help centre and The support desk.

Articles live at /help/article/… and topics at /help/topic/…, and /help/ itself goes to your help centre front page. You can change help to anything under Settings → The help centre.