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Answer

A client says their preview link stopped working

Updated Coming Soon and Maintenance Mode 1.12.0Tested with WordPress 7.1

Find their link under Access → Preview Links. If it says Ended, its end date has passed: add a new link for them, as an end cannot be moved. If it is not on the list, it was removed. If somebody pressed New address, the address they hold is the old one: send them the one the list shows now.

A link that is on the list and has not ended can still be blocked by the browser. Opening it sets a cookie for a week, and a browser that refuses cookies, or a private window closed since, forgets it: they open the link again. Last opened shows the last day somebody holding that link saw the site.

Still stuck? Ask the developers who wrote it. We aim to reply within one business day.

Coming Soon and Maintenance Mode

Put your site behind a coming soon or maintenance page and collect the email addresses of everyone waiting for it.

From $19 a year · every feature · 30-day refund

Buy Coming Soon and Maintenance ModeSee the plugin

A coming soon page in the Split design. On the left, the headline Our new shop opens on 1 November, a short message, a countdown of 10 days, 0 hours, 43 minutes and 31 seconds with the line Opening November 1, 2026 9:00 am, and a sign-up form headed Be the first to know with an email field and a Tell me when it opens button. A photograph of two friends in knitwear fills the right half.