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Free Shipping Bar for WooCommerce: questions and answers

Answers to the questions people ask: 39 of them, free to read before you buy.

  1. Do I have to type my free shipping amount anywhere?No.
  2. I set a schedule and it kept showing afterwardsA page cache can outlive the moment a schedule ends: the copy your visitor is served was made while it was still running.
  3. How do I show the bar on only a few pages?Set Display on to Only what I choose below, leave the tick boxes alone, and put those few pages into Specific pages.
  4. Why does the exceptions box not offer my blog posts?Because you have ticked Products and not Posts, so the bar was never going to show on a post and an exception for one would do nothing.
  5. The bar says the shopper has reached free shipping, but checkout disagreesThat should not happen, because the bar measures the cart exactly the way WooCommerce's own free shipping method measures it — the same subtotal, the same handling of tax…
  6. Why does the bar say shipping is free before my threshold?Because checkout already charges nothing for that cart's delivery.
  7. Nothing shows up on my shopWork through these in order: Setup → Enable the free shipping bar is switched on. The Dashboard is not telling you there is no free shipping to advertise. If it is, add a Free…
  8. Will it cover my theme's header?Not unless you ask it to.
  9. Does it work with the new block cart and checkout?Yes.
  10. Does it work with a currency switcher?Yes.
  11. Why does the Dashboard list more than one threshold?Because your shipping zones ask for different amounts, and each shopper is shown the one for their own zone.
  12. How do I know whether the bar is working?Look at Results on the Dashboard.
  13. Can a product page say that the item gets free shipping?Yes, once you switch it on: it is off until you do.
  14. Why does the product page not say shipping would be free?The line stays away where the sum could be wrong or does not apply: when a coupon is in the cart and your free shipping counts the cart after discounts, since a percentage coupon…
  15. Can the shop page show which products ship free?Yes.
  16. Why does a product not show Ships free?Check these in order: The bar is switched on under Setup, In product lists is on under Display, and Label in product lists under Bar → Wording is not empty. The page is not left…
  17. Checkout charged shipping after the bar said freeWooCommerce picks a shipping method again when the rates on offer change, and it picks the first one the zone lists.
  18. Can the cart page suggest something to add?Yes.
  19. Why does my cart page show no suggestions?Check these in order: Display → Shop Pages → On the cart page is on. The suggestions sit under that notice. Suggest products that unlock free shipping is on, under Display →…
  20. Can the bar say something else when the shopper is nearly there?Yes.
  21. I updated and my bar does not say "Almost there"A shop that had the plugin before the message existed keeps its wording exactly as it was, so the message starts off.
  22. Can I show it in more than one place at once?Yes — the floating bar, the in-page reminders on the cart and checkout, and any number of shortcodes can all be on a page together.
  23. Does it slow my shop down?One small stylesheet and one small script, loaded only on pages where the bar can appear, and the stylesheet alone on product lists that show the Ships free label.
  24. Does it work on a cached site?Yes.
  25. Does it work on Multisite?Yes.
  26. What happens when a coupon already gives free shipping?The bar notices and switches to its Shipping is always free message, instead of asking the shopper to spend more towards something they have already got.
  27. What if my free shipping only unlocks with a coupon?Then there is no amount to work towards, and the bar tells you so on the Setup screen rather than pretending delivery is free for everyone.
  28. My shop is in Spanish, but the bar was in EnglishMessages you have not edited appear in your site's language — the plugin ships in Spanish and French.
  29. Can I translate my own messages with WPML or Polylang?Yes.
  30. Does the shortcode follow my Display rules?It follows the exclusions, the audience, the schedule and the screen sizes — the same as the notices on the cart, checkout and product pages.
  31. Can shoppers close the bar for good?They can close it for as long as you allow.
  32. Is it accessible?Yes, deliberately so.
  33. What happens if I uninstall it?Nothing is deleted unless you asked for it.
  34. Does an expired licence turn the bar off?No.
  35. Why does the page not reload when I save?Because it does not need to.
  36. The confirmation message disappears too quicklyHover it and it stays.
  37. I have used all my activations. Which sites are they?The plugin's Licence screen lists them.
  38. What happens to a site I free?Its copy of the plugin keeps working exactly as it is.
  39. The licence screen says "Not activated on this site"Your key is fine — this site simply is not one of the sites using it.

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