Rules → Excluded URLs. One path per line: /contact/ excludes that page and nothing else. End it with / to exclude everything under it too, as in /members/.
You can paste an address straight from the browser, letters from other alphabets included. Earlier versions saved such an address as // (the front page), //* (every page) or /, or with letters missing; a line saved like that keeps doing what it did, so if the box holds one you did not mean, delete it and paste the address again.
If you are a developer, add_filter( 'trnc_bypass', … ) returning a non-empty string does the same thing, and Diagnostics shows that string as the reason.
Still stuck? Ask the developers who wrote it. We aim to reply within one business day.
