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Answer

The licence screen says "Not activated on this site"

Updated Lucky Wheel 1.12.0Tested with WordPress 7.1

Your key is fine — this site simply is not one of the sites using it. That normally means it was freed from another site's licence screen, or removed from your account. Press Activate licence to put this site back on, if the licence has room.

Still stuck? Ask the developers who wrote it. We aim to reply within one business day.

Lucky Wheel for WooCommerce

A spin-to-win prize wheel that gives shoppers a real WooCommerce coupon for their email address, and shows the orders those coupons bring in.

From $19 a year · every feature · 30-day refund

Buy Lucky Wheel for WooCommerceSee the plugin

A popup over a dimmed shop page. On the left, a prize wheel with slices for Free ship, $15 off, 5% off, No luck, 10% off and No luck. On the right, the heading Spin to win!, a short description, Name and Email fields, a marketing consent tick box, a yellow Spin the wheel button and a No thanks link.