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The reply says only approved and pending reviews can be replied to

Updated Bulk Editor 1.7.0Tested with WordPress 7.1

A review marked as spam or in the Trash is not replied to. WordPress would put the reply on the product as a comment of its own, not under the review, where shoppers would see it answering nothing. Approve the review first (set its Status to Approved in the grid, or restore it from the Trash on WordPress's Comments screen), then reply.

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Bulk Editor for WooCommerce

Edit WooCommerce products, orders, coupons and reviews in one spreadsheet, paste supplier lists by SKU, undo your edits.

From $19 a year · every feature · 30-day refund

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The Products editor of Bulk Editor in WordPress admin. A toolbar with Filters (one active), Display, Views, Custom fields, Taxonomies, History and Bulk tools sits above a spreadsheet of twelve products with columns for ID, name, type, image thumbnail, SKU, regular price, sale price, stock, stock status, status and categories.